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FAQs
FAQs
Frequently asked questions
How can I add a new module or inverter?
How can I add a new racking product?
How can I generate PV documents with SolarDesignTool?
Where can I get engineering stamps?
Why is the site plan not showing up on my site plan page?
Why can't I import my own CAD file?
What if I think I've found a problem with the software?
Can I use SolarDesignTool as a homeowner?
Electrical System Design
What kind of Energy Storage & Battery options are supported?
What size system can I design with SolarDesignTool?
How can I specify NM-B (Romex) or THHN in my design?
How do I add a subpanel to my project?
Why is my main breaker derated?
Why doesn't my permit package include a single-line diagram?
What grid voltage is used when I create a project?
Does SolarDesignTool support bifacial modules?
Mechanical System Design
Where can I find the maximum rail span values for IronRidge Pitched Roof racking?
Where can I find the maximum rail span values for SnapNRack Ultra Rail racking?
Where can I find the maximum rail span values for SnapNRack 100 Series racking?
Where can I find the maximum rail span values for Quick Mount PV QRail racking?
Where can I find the maximum rail span values for SunModo SMR racking?
Where can I find the maximum rail span values for Everest Crossrail racking?
How do I find the least horizontal dimension?
Profile & Settings
How can I add another user to my account?
Billing & Customer Support
How much does it cost to use SolarDesignTool?
How do I apply for a refund?
Why don't you offer phone support?
